For pets coming into the UAE we offer a complete pet travel service which will include the following:

  1. Obtain the Import Permit
  2. Ensure all paperwork is correct
  3. Clear your pet through customs
  4. Ensure Veterinary Inspection is processed
  5. Deliver to your home from the airport
  6. Board in our Kennels or Cattery should your home not quite be ready.

We will clear your pet approximately 2-3 hours after arrival although this can sometimes be longer.

We try our best to complete the documentation as quickly as possible to get your pet home to you and out of his crate. Once home a visit to the garden is generally needed and some readily available food and water is most appreciated.

You will need the following documentation:

1.Import Permit

Prior to bringing pets into the UAE you must obtain an Import Permit for each pet. The permit is required before you can book your pets flight to UAE. This can be difficult to arrange from outside the UAE, but we are quite happy to obtain this for you and send you a copy so you can book your flight. The original is required in UAE to clear your pets through customs.

2.Vaccination Certificate

A copy of the vaccination certificate should be emailed to us approximately three weeks prior to your pet's arrival with full details of your pet – date of birth, sex, colour, breed and microchip number. The vaccination record should include the dates of all the vaccinations and must show a valid rabies vaccination. The certificate must be signed and stamped by your pet's veterinarian.
Vaccinations neccesary for entry into UAE:
Rabies, Canine Distemper Virus CDV, Canine Parvovirus, Infectious Canine Hepatitis and Leptospirosis
Rabies, Feline Pan Leukopenia FPV, Feline Rhinotracheitis FHV-1 and Feline Calici virus.

The cats and dogs must be vaccinated against Rabies and updated yearly.

Rabies must not be given less than 3 months of age.

If you are coming from a group 1 country a Rabies Serum Neutralization test (Rabies Titer Test) must be carried out by an accredited laboratory. You will have to provide the original test certificate and the Serum Antibody Titers must not be less than >=0.5 IU/ml. The rabies vaccination should have been given more than 21 days before doing the rabies titer test.
Group 1 Countries:
All African countries, All South American countries, Afghanistan, Albania, Armenia, Azerbaijan, Bahrain, Bangladesh, Belarus, Bhutan, Bosnia and Herzegovina, Brunei Darussalam, Bulgaria, Cambodia, China, Croatia, Czech Republic, Estonia, Georgia, Hungary, Indonesia, Iran, Iraq, Jordan, Kazakhstan, Korea, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lithuania, Mexico, Malaysia, Maldives, Malta, Moldova, Mongolia, Montenegro, Myanmar (Burma), Nepal, Oman, Pakistan, Philippines, Poland, Qatar, Republic of Macedonia, Romania, Russian Federation, Saudi Arabia, Serbia, Slovakia, Slovenia, Sri Lanka, Syrian Arab Republic, Taiwan, Tajikistan, Thailand, Turkey, Turkmenistan, Ukraine,Uzbekistan, Vietnam and Yemen.

Group 2 countries:
(The countries below do not need a Rabies Serum Neutralization test)

Austria, Australia, Andorra, Aruba, Barbados, Bahrain, Belgium,Comoros, Cyprus, Czech Republic, Denmark, Estonia, Fiji, Finland, French Polynesia, Falkland Islands, Germany, Hong Kong, Iceland, Italy, Ireland, Japan, Jamaica, Kazakhstan, Kuwait, Liechtenstein, Malaysia, Malta, Mauritius, New Caledonia, New Zealand, Portugal, Qatar, Seychelles, San Marino, Singapore, Sweden, Switzerland, United Kingdom and Vanuatu.

If you are importing a pet from a country which is not listed above, please have the government vet of that country explain the local rabies status. Some countries are rabies-free but not yet on list 2, in which case a statement from an official government authority may be accepted by the U.A.E. to enable shipment.

3.Health Certificate

The Health Certificate is issued by your veterinarian on letterhead paper mentioning the name, microchip details, age, breed, colour and sex of the pet. The certificate must state that the pet is rabies free and in healthy condition to travel. The certificate must be signed and stamped by the veterinarian and be endorsed by the veterinarian of the government of the exporting country. The certificate must accompany your pet and be issued within 10 days of travel.


All pets must be microchipped and the number must appear on all their documentation including the vaccination certificate. The microchip should be 10 or 15 digit ISO compatible microchip.

Please take note on the below regulations before shipping your pet to UAE

  1. Pets less than 120 days old are not allowed into the UAE.
  2. Pets must be shipped as cargo
  3. Banned breeds the following dogs are not allowed to enter UAE:
  • All kinds of Pitbull
  • Japanese Tosa (TosaInu, Tosa Fighting Dog)
  • Argentinian Fighting Dog (DogoArgentino, Argentinian Mastiff)
  • Brazilian Fighting Dog (Fila Brasileino, Brazilian Mastiff)
  • Cross breeds with extract of the above listed breeds.
  • Wolf Dog Hybrid (Any dog mixed with a wolf)
  • American Staffordshire Terrier

Each person is allowed to import only (2) two pets. Should you wish to bring more than two pets please contact us at the Animal Care Centre for assistance and we will help you.